Drug & Occupational Health Screening

Concierge Services

A Better Drug & Occupational Health Screening Experience

Effectively managing a drug and occupational health screening program can be both time-consuming and manual. Our Concierge service delivers a simpler white-glove experience for drug & occupational health screening program requirements, enabling faster turnaround times and onboarding candidates sooner.

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First Advantage Concierge Service Delivers

  • 0 Wks
    Average Time for Candidate
    to Start Without Concierge Service
  • 0 Days
    Average Time for Candidate
    to Start With Concierge Service
  • 0 k
    Future Combined Network
    Locations Nationwide
Source: First Advantage 2024
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Create a Smoother Drug & Occupational Health Screening Experience

Our Concierge team works with you to create a seamless drug & occupational health screening experience for your employees and new hires alike:

  • Healthcare screening services to support federal and local compliance requirements
  • Coordination of electronic registration for drug & occupational health screening
  • Keeping candidates and employees on track, speeding completion and initiating essential follow-up services

Advantages of Concierge Services

Our Concierge team will handle process management, chasing and tracking of results, collect and review prior results and records, and order follow-up services as needed.
Our Concierge team registers your candidate, identifying a convenient location that meets your expectations.
Leveraging automated as well as hands-on timely reminders and proactive result follow-up, our Concierge team keeps your candidate’s drug & occupational health screening process on track, so you don’t have to.
When questions or issues surface, our Concierge team resolves them quickly and easily, creating a smoother candidate experience.

How Concierge Works

Step 1

Client moves candidate to accepted offer status.

Step 2

First Advantage registers candidate for required services based on zip code provided and emails details to candidate.

Step 3

Candidate completes required service(s) at proper location(s). 

Step 4

Collection Site sends specimen(s) for testing and results are released to First Advantage.

Step 5

Results are available in First Advantage and ATS.

Step 6

New hire is ready to start!

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Non-Profit Health System Reduces Turnaround Time with Concierge Service

First Advantage helped a large health system reduce the time from candidate offer acceptance to Day One from over four weeks to under two weeks by managing their pre-employment health screening services.

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