--- title: "Trust and Safety Investment: Making the Business Case" description: Learn how trust and safety leaders can build a stronger business case for screening investment, defend budgets, and communicate risk beyond traditional ROI metrics. --- [![First Advantage Logo](https://offers.fadv.com/hubfs/FADV-Primary-Solid-RGB-revised.svg)](https://www.fadv.com) ![https://4830052.fs1.hubspotusercontent-na1.net/hubfs/4830052/GIG%20(GIG\_Economy)/Podcast/Images/podcast-landingpage-images-Spencer-chee\_header-636x180.png](https://offers.fadv.com/hubfs/GIG%20(GIG_Economy)/Podcast/Images/podcast-landingpage-images-Spencer-chee_header-636x180.png) GIG WORKER VERIFICATION # 5 Moves to Build the Trust and Safety Case Trust and safety risks do not always fit neatly into a spreadsheet. This practical guide gives gig-platform leaders five ways to build a stronger case for worker verification. Learn how to: - Quantify risks and decisions can be measured - Show how the threat has changed - Align teams around shared outcomes - Connect verification to long-term value ### Download the Trust and Safety Checklist --- Are you a job applicant with questions? [Click here](https://fadv.com/candidates). ### Download the Trust and Safety Checklist By providing this information, you consent to First Advantage contacting you about our products and services. [Click here](https://fadv.com/privacy-center/) for information on how your personal information will be used and our commitment to protecting your privacy. ![podcast-landingpage-images-spencer-chee\_body-image-400x400](https://offers.fadv.com/hubfs/GIG%20(GIG_Economy)/Podcast/Images/podcast-landingpage-images-spencer-chee_body-image-400x400.png) ## Turn Difficult-to-Quantify Risk Easier to Act On Trust and safety investments often compete with proposals backed by clear financial returns. This guide shows how to quantify measurable impacts, explain what cannot responsibly be reduced to a dollar figure, and connect stronger worker verification to customer confidence, worker quality, and sustainable growth. ![](https://offers.fadv.com/hubfs/CORP%20(Corporate_Marketing)/Logo/FA_FullLogo_Horiz_FullColor_RGB.png) **"We can cost the fraud. We cannot cost the incident, and pretending otherwise is how this decision gets made badly."** Spencer Chee Senior Director & Head of Gig Platform Economy, First Advantage ## Recognized for Innovation, Ethics, and Leadership ![fadv-time-best-companies-2026-award](https://offers.fadv.com/hubfs/Awards/fadv-time-best-companies-2026-award.png) ##### #1 in Background Screening and Identity Verification ![award-2026-marketplace-risk-excellence-program-355x300](https://offers.fadv.com/hubfs/Awards/award-2026-marketplace-risk-excellence-program-355x300.png) ##### Excellence Program in Screening Background Checks ![6-HRcom\_most-innovative-screening-technology-300x300.png](https://offers.fadv.com/hubfs/Awards/6-HRcom_most-innovative-screening-technology-300x300.png.webp) ##### Most Innovative Screening Technology Sources: First Advantage, Know Your People podcast conversation with Spencer Chee and Maureen Lally, [https://fadv.com/podcast/trust-and-safety-in-the-gig-economy/](https://fadv.com/podcast/trust-and-safety-in-the-gig-economy/) ![First-Advantage-logo-white-2024](https://offers.fadv.com/hubfs/First-Advantage-logo-white-2024.svg) --- This content is offered for informational purposes only. First Advantage is not a law firm, and this content does not, and is not intended to, constitute legal advice.  Information in this may not constitute the most up-to-date legal or other information. Readers of this content should contact their own legal advisors concerning their particular circumstances.  No reader, or user of this content, should act or refrain from acting on the basis of information in this content.  Only your individual attorney or legal advisor can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation.  Use of, and access to, this content does not create an attorney-client relationship between the reader or user of this presentation and First Advantage. © 2026 First Advantage. All Rights Reserved. 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