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GIG WORKER VERIFICATION

5 Moves to Build the Trust and Safety Case

Trust and safety risks do not always fit neatly into a spreadsheet. This practical guide gives gig-platform leaders five ways to build a stronger case for worker verification.

Learn how to:

  • Quantify risks and decisions can be measured

  • Show how the threat has changed

  • Align teams around shared outcomes

  • Connect verification to long-term value

Download the Trust and Safety Checklist

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Download the Trust and Safety Checklist

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Turn Difficult-to-Quantify Risk Easier to Act On

Trust and safety investments often compete with proposals backed by clear financial returns. This guide shows how to quantify measurable impacts, explain what cannot responsibly be reduced to a dollar figure, and connect stronger worker verification to customer confidence, worker quality, and sustainable growth.

"We can cost the fraud. We cannot cost the incident, and pretending otherwise is how this decision gets made badly."

Spencer Chee
Senior Director & Head of Gig Platform Economy, First Advantage

Recognized for Innovation, Ethics, and Leadership

fadv-time-best-companies-2026-award
#1 in Background Screening
and Identity Verification
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Excellence Program in
Screening Background Checks
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Most Innovative
Screening Technology
Sources: First Advantage, Know Your People podcast conversation with Spencer Chee and Maureen Lally, https://fadv.com/podcast/trust-and-safety-in-the-gig-economy/