--- title: "The Scale-Down Guide: What to Keep, Deepen, and Redesign" description: Download a practical guide for building a trust and safety program around the realities of a smaller platform. Learn what to keep, where to go deeper, and what to redesign. --- [![First Advantage Logo](https://offers.fadv.com/hubfs/FADV-Primary-Solid-RGB-revised.svg)](https://www.fadv.com) ![https://4830052.fs1.hubspotusercontent-na1.net/hubfs/4830052/Podcast/podcast-landingpage-image-chad-dennis-header-636x180.png](https://offers.fadv.com/hubfs/Podcast/podcast-landingpage-image-chad-dennis-header-636x180.png) GIG WORKER VERIFICATION # Build a Trust and Safety Program That Fits Your Platform Smaller platforms do not need to choose between copying the largest companies and accepting weaker protections. They can preserve the controls that address foundational risks, invest more deeply where lower volume allows greater attention, and replace processes that exist primarily because of massive scale. **The Scale-Down Guide: What to Keep, Deepen, Redesign** offers a practical framework for deciding which trust and safety controls remain essential, where a smaller platform can go further, and which processes should be rebuilt around its own risks. **Learn how to:** - **Keep the foundations that should not be scaled down**, including identity verification, background checks, motor vehicle records, edge-case discipline, and protection against threats such as phishing, account takeover, wallet draining, and impersonation. - **Use smaller scale as an advantage** by applying deeper verification, more thoughtful adjudication, and faster provider and process pilots. - **Redesign controls created for a different operating model**, including re-check cadence, investigation rules, configuration requirements, and partner pricing. ### Download the Scale Down Guide --- Are you a job applicant with questions? [Click here](https://fadv.com/candidates). ### Download the Scale Down Guide By providing this information, you consent to First Advantage contacting you about our products and services. [Click here](https://fadv.com/privacy-center/) for information on how your personal information will be used and our commitment to protecting your privacy. ![podcast-landingpage-image-chad-dennis-400x400](https://offers.fadv.com/hubfs/Podcast/podcast-landingpage-image-chad-dennis-400x400.jpg) ## Make the Big-Platform Playbook Work at Your Scale Smaller platforms do not need a scaled-down copy of a larger company’s trust and safety program. The guide provides a practical framework for making three decisions: - **Keep** the foundational protections that matter at any scale. - **Deepen** verification and decision-making where smaller scale allows greater focus. - **Redesign** processes, monitoring, and partner relationships around your platform’s risks and operating model. ![](https://offers.fadv.com/hubfs/CORP%20(Corporate_Marketing)/Logo/FA_FullLogo_Horiz_FullColor_RGB.png) **"It’s really never been easier to build a fortified, ironclad platform than it is today.”** Chad Dennis Head of Driver and Fleet Operations at Fetii ## Recognized for Innovation, Ethics, and Leadership ![fadv-time-best-companies-2026-award](https://offers.fadv.com/hubfs/Awards/fadv-time-best-companies-2026-award.png) ##### #1 in Background Screening and Identity Verification ![award-2026-marketplace-risk-excellence-program-355x300](https://offers.fadv.com/hubfs/Awards/award-2026-marketplace-risk-excellence-program-355x300.png) ##### Excellence Program in Screening Background Checks ![6-HRcom\_most-innovative-screening-technology-300x300.png](https://offers.fadv.com/hubfs/Awards/6-HRcom_most-innovative-screening-technology-300x300.png.webp) ##### Most Innovative Screening Technology Sources: First Advantage, Know Your People podcast conversation with Spencer Chee and Chad Dennis, [https://fadv.com/podcast/lessons-learned-from-gig-platforms](https://fadv.com/podcast/lessons-learned-from-gig-platforms) ![First-Advantage-logo-white-2024](https://offers.fadv.com/hubfs/First-Advantage-logo-white-2024.svg) --- This content is offered for informational purposes only. First Advantage is not a law firm, and this content does not, and is not intended to, constitute legal advice.  Information in this may not constitute the most up-to-date legal or other information. Readers of this content should contact their own legal advisors concerning their particular circumstances.  No reader, or user of this content, should act or refrain from acting on the basis of information in this content.  Only your individual attorney or legal advisor can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation.  Use of, and access to, this content does not create an attorney-client relationship between the reader or user of this presentation and First Advantage. © 2026 First Advantage. All Rights Reserved. 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